FAQs, & Information
A. As in any situation where you need to make a booking or reservation, the more notice you give the better chance you have of securing the day and time that you want. Remember that Fridays, Saturdays and Sundays are the most popular days for moving houses, so if you want to move on one of these days make your booking as far in advance as possible.
A. There are no hidden or surprise costs when you use Quick Pick Movers. The hourly rate covers use of the truck, the moving staff and insurance.
A. We have 2 hours minimum charges for the trucks and 1 hour minimum for the van and we charge in 15 minutes increments after the minimum charges.
A. Boxes of contents that you pack yourself are not covered for internal breakage or damage that may occur during the move.
A. No, our movers must keep their shoes on at all times for health and safety reasons, such as slipping or dropping something on their foot. It is also difficult to carry furniture and try to put your shoes on again as you go outside! If you are concerned, lay down sheets or plastic, but make sure they are firmly secured against tripping and slipping.
A. All our moving trolleys have rubber wheels and will not leave any permanent marks on your floors.
A. Yes, as of 1/8/2014 QPM will have opened up our very own, brand new storage facilities. However we do currently offer short stays storage for customers needing to store items for up to a few days.
A.Yes, we require the out call fee deposit to secure all bookings.
A.The call out fee covers for petrol and travel time we need to come and return back from your properties.
A. No, this deposit secures your booking and therefore means we can't book other customers wanting that spot. However we do understand circumstances change and if you need to reschedule we will transfer your deposit to another moving date once for every customer, provided we are given 24 hours' notice. For customers, on the day of your move your deposit would be deducted from your total bill.
A. No, When we provide you with a quote we will always ask all questions and mention all costs involved so there are no hidden unwanted surprises.